Trust infrastructure for auto repair

A clearer service record after every repair.

Give every customer a clean proof link: inspection photos, technician notes, completed work, next recommendations, and a vehicle history that feels bank-grade reliable.

Designed as a trust layer for shops: clean enough for customers, practical enough for the front desk. No heavy CRM migration required: works alongside your existing tools.
Repair shop desk
Today’s proof reports
Draft UI
2018 Toyota CamryBrake pads, fluid check, tire rotation
ready
2021 Ford F-150Oil service + inspection photos
capture
2016 Honda CivicRecommendation: battery test follow-up
review
Customer proof link preview
before
during
after
Checklist, mechanic notes, warranty note, and “Save to service history”.
2-minute capture goalDesigned around mechanic adoption, not admin overhead.
Verified record

Service report saved

Oil service • 64,120 miles • Aug 11

Photos attached
Checklist complete
Mechanic note added
Next recommendation logged
Trust gap

Trust should not disappear when the car leaves the bay.

Invoices, chat photos, verbal explanations and fragmented records do not add up to a customer-friendly history.

01

Customersdo not always understand what was done or why recommendations matter.

02

Shopsneed trust, approvals and repeat visits without replacing their whole operating system.

03

Mechanicswill reject documentation if it adds paperwork or slows the repair rhythm.

04

Vehicle historyis scattered across invoices, messages, memory and glovebox folders.

Solution slice

A service record customers actually open.

ServiceProof starts as a proof layer for independent auto repair shops: simple report creation, customer-facing proof, and a service history record.

1

Inspect

Capture vehicle, job type, photos and checklist items while work is happening.

2

Document

Turn proof into a clear customer report with work summary and mechanic notes.

3

Send

Share one customer-friendly link instead of a pile of messages and attachments.

4

Store

Keep the record in a vehicle service timeline for future visits or resale.

5

Retain

Use transparent proof to reduce disputes, improve trust and support repeat visits.

For shops

Lightweight proof, not a CRM migration.

  • Free pilot target: 14 days or 20 repair orders.
  • Validate if proof reports reduce disputes and support approvals.
  • Later pricing hypothesis: $29–99/mo if value is proven.
For owners

A repair record you can understand and keep.

  • Photos, checklist, work summary and recommendations in one place.
  • Service history that can matter for used-car buying and selling.
  • Trust signal when choosing a repair shop.
For mechanics

Designed around the 1–2 minute adoption test.

  • Minimal taps, mobile-first capture, no duplicate admin.
  • Voice note or quick checklist before advisor review.
  • Workflow questions are part of the research prototype.
Example proof report

Customer-facing evidence without the paperwork feel.

This preview is intentionally a prototype. It demonstrates report structure, not a production claim or live customer record.

Report ready

2018 Toyota Camry: brake service

Independent Auto Shop • 64,120 miles • Aug 11, 2026

Completed workBrake pads, inspection, road test
Proof attachedBefore/after photos + checklist
Mechanic noteNo rotor replacement recommended today
Next stepRecheck fluid at next oil service
Research surveys

Choose your role and answer the local prototype flow.

Responses are stored only in this browser’s localStorage and can be downloaded as JSON for manual research review. There is no external submission in this prototype.

Pilot offer

Repair shops: test proof reports before changing systems.

Suggested validation pilot: 14 days or 20 repair orders. Goal: learn whether proof reports improve trust, approvals, reviews, retention, or dispute handling.

Start shop flow
Platform note

Long-term direction: trust infrastructure for service history.

After validation, the roadmap can expand from proof reports to vehicle history, marketplaces, fleets, insurers and integrations. Not part of this local prototype.

Help validate the idea